LIVE CHAT CUSTOMER SUPPORT
Shoespoint.biz collects some Personal Data from its Users.
SHOES POINT SRL Via Vecchia Barletta 124 76123 Andria (BT)
Owner email address: email@example.com
Types of Data Collected
Among the Personal Data collected by shoespoint.biz, either independently or through third parties, there are: Cookies, Usage data, name, surname, gender, date of birth, telephone number, VAT number, company name, profession, address , fax number, country, state, province, email, zip code, various types of data, city, tax code, sector of activity, user ID, number of employees, website, geographical position, username, password, Social Security number ( SSN), image, place of work, marital status, billing address, shipping address, street number, area code, store data, language, profile picture, Twitter nickname, budget, academic background, About me and Data communicated during use of the service.
The Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of shoespoint.biz.
Unless otherwise specified, all data requested by shoespoint.biz are mandatory. If the User refuses to communicate them, it may be impossible for shoespoint.biz to provide the Service. In cases where shoespoint.biz indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts about which data are mandatory, are encouraged to contact the owner.
The User assumes the responsibility of the Personal Data of third parties obtained, published or shared through shoespoint.biz and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.
Mode and place of processing of the collected Data
The Data Controller uses appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
Processing is carried out using IT and / or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other parties involved in the organization of shoespoint.biz (administrative, commercial, marketing, legal, system administrators) or external parties (such as third party technical service providers, postal couriers) may have access to the Data. , hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Owner. The updated list of Data Processors may always be requested from the Data Controller.
Legal basis of the processing
The Owner processes Personal Data relating to the User if one of the following conditions exists:
the User has given consent for one or more specific purposes; Note: in some jurisdictions the Data Controller may be authorized to process Personal Data without the User's consent or another legal basis specified below, as long as the User does not object ("opt-out") to such treatment. However, this is not applicable if the processing of Personal Data is regulated by European legislation on the protection of Personal Data;
the processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures;
processing is necessary to fulfill a legal obligation to which the Owner is subject;
processing is necessary for the performance of a task of public interest or for the exercise of public powers vested in the Data Controller;
the processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.
It is in any case always possible to ask the Owner to clarify the concrete legal basis of each treatment and in particular to specify if the treatment is based on the law, provided for by a contract or necessary to conclude a contract.
The Data are processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For more information, contact the owner.
The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of treatment, the User can refer to the section on the details on the processing of Personal Data.
The User has the right to obtain information regarding the legal basis of the transfer of Data outside the European Union or to an international organization of public international law or constituted by two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.
If one of the transfers described above takes place, the User may refer to the respective sections of this document or request information from the Data Controller by contacting him at the details indicated at the beginning.
Period of conservation
The Data is processed and stored for the time required for the purposes for which it was collected.
The Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.
The Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User can obtain further information on the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.
When the treatment is based on the consent of the User, the Owner may keep the Personal Data for longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep the Personal Data for a longer period in accordance with a legal obligation or by order of an authority.
At the end of the storage period the Personal Data will be deleted. Therefore, upon expiration of this term the right of access, cancellation, rectification and the right to the portability of the Data can no longer be exercised.
Purposes of the processing of the collected data
The User Data is collected to allow the Owner to provide its Services, as well as for the following purposes: Analytics, Contacting the User, Managing contacts and sending messages, Managing payments, Managing tags, Location-based interactions , Registration and authentication, Remarketing and behavioral targeting, Displaying content from external platforms, Interaction with external social networks and platforms, Advertising, User database management, Management of support and contact requests, Interaction with live chat and interaction platforms with support and feedback platforms.
To obtain further detailed information on the purposes of the processing and on the Personal Data that are concretely relevant for each purpose, the User may refer to the relevant sections of this document.
Details on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Contact the user
Contact form (shoespoint.biz)
The User, by filling in the contact form with his own data, consents to their use to respond to requests for information, quotations, or any other nature indicated by the form header.
Personal Data collected: ZIP code, city, Tax ID, surname, date of birth, email, User ID, address, country, name, number of employees, fax number, telephone number, VAT number, profession, province, company name, sex, sector of activity, website, status and various types of Data.
Mailing list or newsletter (shoespoint.biz)
By registering to the mailing list or to the newsletter, the User's email address is automatically inserted into a list of contacts to which email messages containing information, including commercial and promotional information, relating to shoespoint.biz can be transmitted. The User's email address could also be added to this list as a result of registering at shoespoint.biz or after making a purchase.
Personal Data collected: ZIP code, city, surname, cookie, date of birth, usage data, email address, address, country and name.
Contact by phone (shoespoint.biz)
Users who have provided their telephone number may be contacted for commercial or promotional purposes related to shoespoint.biz, as well as to satisfy support requests.
Personal Data collected: telephone number.
Manage contacts and send messages
This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.
These services could also allow you to collect data relating to the date and time of display of the messages by the User, as well as to the User's interaction with them, such as information on clicks on the links inserted in the messages.
MailUp is an address management and email message service provided by MailUp S.p.A.
Personal Data collected: email.
This type of service is functional to the centralized management of the tags or scripts used on shoespoint.biz.
The use of these services involves the flow of User Data through them and, if necessary, their retention.
Google Tag Manager (Google LLC)
Google Tag Manager is a tag management service provided by Google LLC.
Personal Data collected: Cookies and Usage Data.
Interaction with external social networks and platforms
This type of service allows interaction with social networks, or other external platforms, directly from the pages of shoespoint.biz.
The interactions and information acquired by shoespoint.biz are in any case subject to the user's privacy settings relating to each social network.
In the event that an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, the same collect traffic data relating to the pages in which it is installed.
+1 button and Google+ social widgets (Google Inc.)
The +1 button and Google+ social widgets are interaction services with the Google+ social network, provided by Google Inc.
Tweet button and Twitter social widgets (Twitter, Inc.)
The Tweet button and Twitter social widgets are interaction services with the Twitter social network, provided by Twitter, Inc.
Like button and Facebook social widgets (Facebook, Inc.)
"Pin it" button and Pinterest social widgets (Pinterest)
The "Pin it" button and Pinterest social widgets are services of interaction with the Pinterest platform, provided by Pinterest Inc.
YouTube button and social widgets (Google Inc.)
The YouTube button and social widgets are interaction services with the YouTube social network, provided by Google Inc.
Personal Data collected: Usage data.
Shoespoint.biz may collect, use and share Data relating to the geographical location of the User, in order to provide services based on the location itself.
Most browsers and devices provide tools to deny geographic tracking by default. If the User has expressly authorized this possibility, shoespoint.biz can receive information on its actual geographical position.
Personal Data collected: geographical position.
This type of service allows you to use User Data for commercial communication purposes in different forms of advertising, such as banners, also in relation to the interests of the User.
In addition to the possibility to opt-out offered by the following services, the User can opt for the exclusion from the receipt of cookies relating to a third service, by visiting the Network Advertising Initiative opt-out page.
Transactionale (Flyer tech S.r.l.)
Transactionale is an advertising service provided by Flyer tech S.r.l.
Registration and authentication
By registering or authenticating, the User allows the Application to identify him and give him access to dedicated services.
Depending on what follows, registration and authentication services could be provided with the help of third parties. If this happens, this application will be able to access some Data stored by the third party service used for registration or identification.
Direct registration (shoespoint.biz)
The User registers by filling out the registration form and providing his Personal Data directly to shoespoint.biz.
Personal Data collected: budget, post code, city, tax code, surname, date of birth, data relating to the point of sale, email, academic training, user ID, image, profile picture, address, billing address, shipping address, language , country, Twitter nickname, name, street number, number of employees, fax number, phone number, VAT number, password, area code, profession, province, company name, place of work, gender, business sector, website , Social Security number (SSN), status, marital status, username and various types of Data.
Remarketing and behavioral targeting
This type of service allows shoespoint.biz and its partners to communicate, optimize and serve advertisements based on the user's past use of shoespoint.biz.
Remarketing with Google Analytics for display advertising (Google Inc.)
Google Analytics for display advertising is a remarketing and behavioral targeting service provided by Google Inc. that links the tracking activity performed by Google Analytics and its Cookies with the Adwords advertising network and the Doubleclick Cookie.
AdWords Remarketing (Google Inc.)
AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of shoespoint.biz with the Adwords advertising network and the Doubleclick Cookie.
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of shoespoint.biz with the Facebook advertising network.
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of shoespoint.biz, compiling reports and sharing them with other services developed by Google.
Google may use Personal Data to contextualize and personalize the ads of its own advertising network.
Google Analytics with anonymized IP (Google Inc.)
This integration of Google Analytics makes your IP address anonymous. Anonymization works by shortening the IP address of the Users within the borders of the member states of the European Union or in other countries adhering to the agreement on the European Economic Area. Only in exceptional cases, the IP address will be sent to Google's servers and shortened within the United States.
Facebook Ads conversion tracking (Facebook, Inc.)
Conversion tracking of Facebook Ads is a statistics service provided by Facebook, Inc. that links data coming from the Facebook ad network with actions performed within shoespoint.biz.
Google AdWords conversion tracking (Google Inc.)
Google AdWords Conversion Tracking is a statistics service provided by Google Inc. that links data from the Google AdWords ad network with actions performed within shoespoint.biz.
Display Advertisers extension for Google Analytics (Google Inc.)
Google Analytics on shoespoint.biz could use advertising based on Google's interests, third-party audience data and information from the DoubleClick Cookie to extend statistics with demographic data, interests and data on interactions with advertisements.
Sale of goods and services online
The Personal Data collected are used for the provision of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to complete the payment can be those related to the credit card, to the current account used for the transfer or to other payment instruments provided. The payment data collected by shoespoint.biz depends on the payment system used.
Subjects to whom personal data can be communicated
Your personal data may be disclosed to other group companies and / or third parties of which the company uses for specific consulting services, data processing, shipment tracking and logistics.
Users can exercise certain rights with reference to the Data processed by the Owner.
In particular, the User has the right to:
withdraw consent at any time. The User can revoke the consent to the processing of his Personal Data previously expressed.
object to the processing of your data. You may object to the processing of your data when it takes place on a legal basis other than consent. Further details on the opposition right are indicated in the section below.
access to their Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.
verify and ask for rectification. The User can verify the correctness of his / her Data and request its updating or correction.
get the treatment limitation. When certain conditions are met, the User can request the limitation of the processing of his / her Data. In this case, the Owner will not process the Data for any other purpose than their storage.
obtain the cancellation or removal of your Personal Data. When certain conditions are met, the User can request the deletion of their Data by the Owner.
receive your data or have it transferred to another owner. The User has the right to receive his / her Data in structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain its transfer without obstacles to another holder. This provision is applicable when the Data is processed by automated tools and the processing is based on the consent of the User, on a contract to which the User is a party or on contractual measures connected to it.
to make a complaint. The User can make a complaint to the competent personal data protection supervisory authority or act in court.
Details on the right to object
When Personal Data is processed in the public interest, in the exercise of public authority over which the Data Controller is invested or to pursue a legitimate interest of the Data Controller, Users have the right to oppose the processing for reasons connected to their particular situation.
Users are reminded that, if their Data is processed for direct marketing purposes, they may oppose the processing without giving any reason. To find out if the Data Controller is processing data for direct marketing purposes, Users can refer to the respective sections of this document.
How to exercise rights
To exercise User rights, Users can address a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within one month.